Terms and Condition

Effective Date: July 9, 2026

Welcome to Jhumur Abonty Shopping Zone BD. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. About Us

Jhumur Abonty Shopping Zone BD is an online shopping destination offering trendy fashion, quality clothing, accessories, and lifestyle products at affordable prices with reliable delivery across Bangladesh.

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.

3. Products and Pricing

• We strive to ensure that all product descriptions, images, specifications, and prices are accurate.
• Product colors may vary slightly due to screen settings and photography.
• Prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated.
• We reserve the right to change prices, product availability, or specifications without prior notice.

4. Orders

• Placing an order does not guarantee acceptance.
• We reserve the right to accept, reject, or cancel any order for reasons including product unavailability, pricing errors, suspected fraud, or incorrect customer information.
• You are responsible for providing accurate shipping and contact information.

5. Payment

We accept payment through the payment methods available on our website, which may include:

• Cash on Delivery (COD)
• Mobile Financial Services (such as bKash, Nagad, or Rocket)
• Debit and Credit Cards
• Online Payment Gateways

Orders will be processed after successful payment confirmation, except for eligible Cash on Delivery orders.

6. Shipping and Delivery

• We deliver products across Bangladesh.
• Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or public holidays.
• Shipping charges, if applicable, will be displayed during checkout.
• Customers should inspect the package upon delivery and report any visible damage immediately.

7. Returns and Exchanges

We want you to be satisfied with your purchase.

Returns or exchanges may be accepted if:

• The wrong product was delivered.
• The product arrived damaged or defective.
• The product is significantly different from the description.

To request a return or exchange:

• Contact our customer support within the applicable return period after receiving your order.
• The product must be unused, in its original packaging, with tags and accessories intact.
• Certain items, such as personal care products, undergarments, or customized products, may not be eligible for return unless they are defective.

Refunds, where approved, will be processed using the original payment method or another agreed method.

8. Order Cancellation

• Customers may request cancellation before an order has been shipped.
• Once an order has been dispatched, cancellation may no longer be possible.
• We reserve the right to cancel any order due to stock shortages, payment issues, or suspected fraudulent activity.

9. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

10. Intellectual Property

All content on this website, including logos, images, graphics, text, product descriptions, designs, and trademarks, is the property of Jhumur Abonty Shopping Zone BD unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with website functionality or security.
• Misrepresent your identity or submit false information.

12. Limitation of Liability

To the maximum extent permitted by law, Jhumur Abonty Shopping Zone BD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our liability, where applicable, shall not exceed the purchase price of the product involved.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Any disputes arising from these Terms and Conditions shall be subject to the jurisdiction of the competent courts of Bangladesh.

15. Changes to These Terms

We may revise these Terms and Conditions from time to time. Updated versions will be posted on this page with the revised effective date.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us through the contact information provided on our website.