Effective Date: July 9, 2026

Welcome to Jhumur Abonty Shopping Zone BD. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Mobile number
• Email address
• Shipping and billing address
• Order details
• Payment-related information (excluding sensitive card details processed by secure payment providers)

Automatically Collected Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Confirm purchases and provide order updates
• Respond to customer inquiries
• Improve our products and services
• Personalize your shopping experience
• Send promotional offers, newsletters, and updates (with your consent where required)
• Prevent fraud and maintain website security
• Comply with applicable legal obligations

3. Cookies

Our website uses cookies to:

• Remember your shopping cart and preferences
• Improve website performance
• Analyze visitor traffic
• Enhance your browsing experience

You may disable cookies through your browser settings, but some website features may not function properly.

4. Payment Security

We do not store your debit or credit card information on our servers. Payments are processed through trusted and secure payment gateways that use industry-standard encryption and security practices.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information with:

• Delivery and courier partners
• Payment service providers
• Technology and hosting providers
• Customer support service providers
• Government or legal authorities when required by law

These third parties receive only the information necessary to perform their services.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no internet transmission or electronic storage system is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications
• Request information about how your data is processed

To exercise these rights, please contact our customer support team.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Data Retention

We retain your information only as long as necessary to:

• Complete your orders
• Provide customer support
• Meet legal, tax, and accounting requirements
• Resolve disputes and enforce our policies

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details available on our website.